Contact GovPlus Customer Service
GovPlus Phone Numbers and Emails
Toll-Free Number:
-
(800) 506-7587
GovPlus Emails:
How to Contact GovPlus?
Most Popular Number:
| Total calls: 1 630 | Issues resolved: 55 | Last call: Jul 18, 2025 |
GovPlus Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
GovPlus Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call GovPlus is 8005067587. 37% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 9 minutes.
Be prepared for the call as GovPlus may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
GovPlus Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call GovPlus is 8005067587. 37% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 9 minutes.
Be prepared for the call as GovPlus may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call GovPlus mainly because of request for information, activation/ cancellation and refund.
11% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact GovPlus is contact@govplus.com. 97% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
GovPlus Website:
GovPlus Help Center:
Corporate Office Address:
GovPlus Customer Service Reviews
For some reason they couldn't access my email address. They didn't have any trouble emailing me back on Pissed Customer. So I'm assuming they are sending a packet to my home.
How Good is GovPlus's Customer Service?
Summary of GovPlus Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call GovPlus?
Request for Information Question:
- “Question on the cost”
- “No response from customer service”
- “Need a verification letter to send to leasing office so I can move today.”
Activation/ Cancellation Question:
- “Cancel service”
- “Follow up to passport renewal”
- “No progress with passport renewal in 30 days”
Refund Question:
- “Refund back”
- “Refund”
- “Refund for application fee”
Payments and Charges Question:
- “Paid and never received passport”
- “It took my money”
- “I paid 67 dollars for nothing”
Shipping and Delivery Question:
- “I did not receive a confirmation number and I paid for it in full. It was $190. I want to know what’s going on with my money has already been taken from the bank.”
- “ETA for my passport”
- “Where is my passport supposed to arrive today”
Website/ Application Question:
- “Issue with passport application”
- Passport application has been going on since March
- “Application update”
Account Question:
- “I forgot my social security card number”
- “Login issue”
- “Won’t let me log in”
Product/ Service Question:
- “Failure of gov plus to complete passport procedure and charged on credit card”
- “Slow passport”
- “Doubled passport paperwork and charges”
Return/ Replace Question:
- “Corrections”
- “Return call”
- “I need a return envelope and return address label”
Cards Question:
- “My social security card renewal”
- “Need ss card”
- “SSA document to get new card in married name”
Staff Question:
- “No service or my money back”
- “Issue with service — on a tight deadline”
- “Customer service”
Other Question:
- “Need to finish app”
- “Birth Certificate”
- “Passport”
Compare GovPlus Customer Service To
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