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Contact GovPlus Customer Service

How to Reach a Person at GovPlus

Verified Contact Information

Toll-Free Number:

  • 1-800-506-7587
Call Now
Send Message

Customer Service:

contact@govplus.com

Legal:

legal@govplus.com
security@govplus.com

GovPlus Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular GovPlus Phone Number
1 (800) 506-7587
Average Hold Time
00:08:45
Average Calls duration
8 minutes
Most Popular GovPlus Email Address
contact@govplus.com
GovPlus Live Agent Availability
8% of callers successfully reach a real person
Issue Resolution Rate
Low (12% reported full resolution)
View full overview

How to Contact GovPlus?

Most Popular Number:

(800) 506-7587
Total calls: 1 958 Issues resolved: 71 Last call: Jun 11, 2026

Customers can use the toll-free GovPlus contact number +1-800-506-7587 to get assistance with inquiries or resolve issues. The GovPlus customer service phone number is the primary option for seeking prompt help from the GovPlus customer service team. The number provides on-call assistance for queries concerning identification, verification, document management, etc. Customers can also reach customer service through the GovPlus website and get quick assistance in no time.
GovPlus customer service offers round-the-clock support to its customers via its secure assistant, the Gov+ expert. You can contact a GovPlus expert by phone if you prefer direct contact. Before calling, ensure you have your full name, GovPlus email address, and phone number checked. These details will be needed for identification purposes.
GovPlus support covers many services, including help with applications such as taxes, TSA pre-check , social security cards, passports, and birth certificates. GovPlus also provides identity theft protection solutions for various purposes, such as credit monitoring, information monitoring, identity theft coverage, and identity restoration services. For document management, GovPlus provides document insurance, automatic renewal, security, and advanced technology-like services. GovPlus operates from its main office in Claymont, Delaware. The corporate office address is EIN Plus, LLC, 2093 Philadelphia Pike, Claymont, Delaware, 19703, United States, with an additional location in San Juan, Puerto Rico. This GovPlus office is at 151 Calle de San Francisco, 2nd floor San Juan PR 00901-1607, supporting all your document and security needs.

The GovPlus email address for contacting customer care support is contact@govplus.com, where customers can contact for service issues, questions, or other needs. For legal matters, users can list their queries on legal@govplus.com, whereas for security concerns, they can use the email security@govplus.com.
The different GovPlus email addresses cater to subject-specific inquiries and provide prompt assistance to customers. GovPlus also offers a live chat service (24×7) for immediate support, allowing customers to connect with a Gov+ expert in real-time. Phone support is also available between 9 AM and 6 PM EST, giving customers multiple avenues for help.

Apart from using various customer service contact numbers, GovPlus services can be accessed through the GovPlus app. To do so, click on the "Get help" option, available on every page of the application. This feature connects you with the GovPlus support team for assistance with issues such as identity verification and delays in receiving access codes. Another way to connect with customer service professionals is by selecting the "Is there anything wrong with this page" link on every page. The provided links troubleshoot common problems of the users, such as receiving an error message, verifying your identity, logging into your GovPlus login, and receiving access codes.

PissedConsumer Club

Contact Information

GovPlus Website:

GovPlus Help Center:

Corporate Office Address:

EIN Plus, LLC
2093 Philadelphia Pike
Claymont, Delaware 19703
United States

Summary of GovPlus Customer Service Calls

2K TOTAL
CALLS
08:11 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call GovPlus?

Request for Information Question:

  • “Information”
  • “Government request for more documents for my passport”
  • “Would like to know when my flight is scheduled”

Activation/ Cancellation Question:

  • “Renewal of Pre-Check TSA”
  • “I have tried to get my husband who is an American citizen, a renewed passport. I have paid the fee, but all photos I tried to take of him were rejected. Sometimes after being accepted! Please help!”
  • “Cancel TSA pre check”

Payments and Charges Question:

  • “Overcharged”
  • “Discrepancy in my billing on golf plus”
  • “Birth certificate, charged $180 and no certificate?”

Refund Question:

  • “Refund”
  • “What a refund”
  • “Refund and cancel”

Shipping and Delivery Question:

  • “Where is my birth certificate I paid for”
  • “I need to get my tsa tracking no to have for boarding pass”
  • “Not received my passport”

Website/ Application Question:

  • “TSA pre check application”
  • “Mother has dementia and she did not know it requires money even though she was on your site for 15 minutes but she keeps getting charged”
  • “Passport application”

Product/ Service Question:

  • “Checks expired to pay”
  • “Having a problem with my application”
  • “Passport purchase”

Account Question:

  • “To get my password, finish my passport information that I already paid, then cancel my subscription. In that order.”
  • “To get my precheck ID code”
  • “About new account and birt certificate”

Return/ Replace Question:

  • “Need replacement application”
  • “Return materials”
  • “Address change”

Cards Question:

  • “SS card”
  • “They took money off my card without giving birth certificate I didn't have correct ID”
  • “Haven’t received my SS card it been 2 months but I pad over 100.00 and I need it why does it takes so long but yall got the money”

Staff Question:

  • “I apply for a social security threw govt plus I pay 67.00 threw your service”
  • “Customer service”
  • “No service or my money back”

Other Question:

  • “Pre check number”
  • “Received info from gov+”
  • “Where's my birth certificate”

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PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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